FAQ & Policies

 

Due to all toys being handmade & made to order, 
current turnaround time: 3-4 weeks

 

For any questions about a current order, or custom order inquiries, 
please email me at dixieandbee@gmail.com

 

Return Policy: 
Due to each doll being made just for you,
I do not accept returns. 

 

When ordering a custom design,
I will send a picture proof for your approval before shipping. 

 

When ordering an existing design from my website,
slight variations are possible as each piece as handmade and unique. 
My goal is to provide 100 % customer satisfaction.